Gamefly changed their mailers.

We've changed our mailer! As of this week, you may see your games arrive in a newly redesigned mailer that opens vertically instead of horizontally.

This new mailer does not include any cardboard inserts. Please do not attempt to use your old cardboard inserts when returning games in this new mailer.

Also, when returning your games, you will insert the disc into the top of the return mailer, instead of into the side.

Please note - handheld games (PSP, DS, GBA) will continue to be mailed in the usual mailer with the cardboard insert. Please return these handheld games with the cardboard in the same mailers they arrived in.

If you have any questions or comments, please contact our Customer Service department at support@gamefly.com.

Happy Gaming!

GameFly Support

I got the new mailer yesterday. I'm not sure I like it. Sure, it's smaller, and the top-opening design might make a bit more sense, but the disc is completely unprotected. I mean, from the bendy-nastiness that might happen in the mail. It's more protected from the stuff falling out of the envelope randomly, except that, now, if you take it out of the mailer, it can fall out....

That's how the disc sleeve goes in. Opening down toward the bottom of the mailer. So, you can see what I mean about them sliding out. Granted, it should slide right into the mailer. But, gravity sometimes works in mysterious ways.

For some reason, Gamefly felt the need to send me this a few days after the other email:

As of this week, you may see some of your games arrive in a newly redesigned mailer that does not include a cardboard insert. We have changed our mailer for all disc-based games.

However, we noticed that you have rented handheld games (PSP, DS, or GBA) from us in the past. Handheld games will continue to be mailed in the usual mailer with the cardboard insert. Please return these handheld games with the cardboard in the same mailers they arrived in.

If you have any questions or comments, please contact our Customer Service department at support@gamefly.com.

What am I? Incapable of reading the first email? Or did I just need Extra Special Attention because I rent handheld games?

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