{"id":447,"date":"2007-01-18T11:08:28","date_gmt":"2007-01-18T18:08:28","guid":{"rendered":"http:\/\/www.coffeechick.com\/main\/2007\/01\/im-not-sorry-for-hanging-up-on-you-person-at-comcast\/"},"modified":"2013-02-23T05:39:11","modified_gmt":"2013-02-23T05:39:11","slug":"im-not-sorry-for-hanging-up-on-you-person-at-comcast","status":"publish","type":"post","link":"https:\/\/www.coffeechick.com\/words\/2007\/01\/18\/im-not-sorry-for-hanging-up-on-you-person-at-comcast\/","title":{"rendered":"I&#8217;m not sorry for hanging up on you, person at Comcast."},"content":{"rendered":"<p>I&#8217;m not sorry I yelled at you, either.<br \/>\n<!--more--><br \/>\nWhy?  Because your employer inconvenienced me.  You chose to apply for this customer service job, and now you&#8217;re going to have to deal with it when your company fucks up.<\/p>\n<p>Last night, an apparently useless &#8216;critical update&#8217; was downloaded by my DVR, and it <i>erased everything<\/i>.  My currently recorded shows, my Series Prirority List.  Everything.  No House, no NCIS.  No Bones.  No big special about catching the Giant Squid on tape.  And that&#8217;s the second time I&#8217;ve lost <i>that<\/i> one to Comcast&#8217;s delete-it-all updatefests.<\/p>\n<p>It can&#8217;t possibly be that difficult to NOT delete everything when you&#8217;re updating the software.  I notice that Microsoft, in all its glorious ineptitude, has not reformatted my computer every time the yellow Windows Update NOW BITCH! shield crops up in my little taskbar thingie.  I still have all my email when I update Outlook.  When I update Yahelite, my username is still there.  All my font settings, too.<\/p>\n<p>Hell, even Dreamhost can manage this amazing bit of amazingness.  They have one-click installs and upgrades that don&#8217;t erase my databases, and don&#8217;t delete my themes.  So, obviously, it&#8217;s not impossible.<\/p>\n<p>Figure it out.  Because, next time?  It won&#8217;t be me yelling at you.  It&#8217;ll be someone who lost their Most Important Episode of a Most Important Reality TV show, and they&#8217;ll probably be at your door with a gun.<\/p>\n<p>Now get back to work.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I&#8217;m not sorry I yelled at you, either.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1],"tags":[],"class_list":["post-447","post","type-post","status-publish","format-standard","hentry","category-bib"],"jetpack_shortlink":"https:\/\/wp.me\/p3bMfN-7d","jetpack_sharing_enabled":true,"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.coffeechick.com\/words\/wp-json\/wp\/v2\/posts\/447","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.coffeechick.com\/words\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.coffeechick.com\/words\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.coffeechick.com\/words\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.coffeechick.com\/words\/wp-json\/wp\/v2\/comments?post=447"}],"version-history":[{"count":1,"href":"https:\/\/www.coffeechick.com\/words\/wp-json\/wp\/v2\/posts\/447\/revisions"}],"predecessor-version":[{"id":1931,"href":"https:\/\/www.coffeechick.com\/words\/wp-json\/wp\/v2\/posts\/447\/revisions\/1931"}],"wp:attachment":[{"href":"https:\/\/www.coffeechick.com\/words\/wp-json\/wp\/v2\/media?parent=447"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.coffeechick.com\/words\/wp-json\/wp\/v2\/categories?post=447"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.coffeechick.com\/words\/wp-json\/wp\/v2\/tags?post=447"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}